UPDATE : DOMAIN MERGES FAQ
Hey all,
With the New Year we are continuing our plan to merge domains. Here is an updated Domain Mergers List. As you can see we took some of the feedback from the community and made larger batches of groups to be merged as well as other suggestions. We will be posting the dates of each domain merger as the weeks go by so check back here to see the updated schedule.
If you have a question that is not answered below please post it in this thread.
Thank you.
If your domain is not listed above then your domain will remain as it is. Dates as to when these Domain groups will be merged will be provided as the information becomes available. Any dates and Domain groups are subject to change.
Q: How do I qualify to Merge My Domain?
A: If one of your Domains is selected to be merged, as long as you have more than 500 Might, and you have logged in within 60 days from the date of your Domain’s merge, your Cities will be carried over to the new Domain. It is vital that you log on at the time Domains Merger announcement is made. Don’t miss out having your desired Cities merged! Should an inactive player become active after the Merge they will have to contact player support to be moved to the appropriate Domain.
Q: I have Cities on multiple Domains, many of which are part of the Merge. How will you decide which Cities I will be playing after my Domains have been merged?
A: We will be merging the Cities from the Domain in which players have logged into most recently. For example, if Player X has Cities on two Domains that are getting merged together, this player will need to log into the Domain with the Cities they want to continue playing prior to the merge.
We will be providing players with plenty of notice as to when each Merge will take place. That way you can make sure you've logged into the Domain of the Cities you wish to keep. It should also be noted that the merge will take place over a period of days.
Q: Will my Troops Desert if I don’t have enough food to feed them after the Merger?
A: No. We will be temporarily disabling Troop Desertion when the merged Domains are opened. This is to provide players with time to establish their Cities, Troops and Items in the new domain. It will also provide players with an opportunity to get acquainted with one another. In addition to this, players will also be provided with Beginner Protection after they are transferred to the new Domain.
Q: Does this mean I will have to start over after the Domain Mergers are complete?
A: Not at all! All of your buildings from cities of the Domain chosen to transfer will be available in the new, merged Domains.
Q: What about all my stuff? –Troops, Resources, Knights, Inventory Items explained.
A: If you play on multiple Domains that are being merged into a single Domain, all of your Troops, Resources, Knights and Inventory Items will be merged into the new Domain. Your new Domain will be fully loaded with all the items from your old merged Domains, nothing will be lost! If you had excess Cities that were not merged the Resources, Knights, and Troops from these Cities will be allocated to your First City on the new domain.
For example, If Player X plays on 2 Domains that will be Merged, but chooses a Domain with less Cities to continue playing on, the items from any excess, un-merged Cities on the other Domain will be placed in the First City of the new Domain. Any resources you had in the Market will also be returned.
Q: What about my Throne Room and Champion Hall Items?
A: If your Domain is selected for the Merge, we will be transferring the Throne Room and Champion Hall Items in the Presets/Equipped of the Domain you last logged into. These Presets/Equipped Items will take priority in the Merge, followed by those Throne Room and Champion Hall Items that provide the most Might. As long as you have not passed the Throne Room and Champion Hall Item limit, the Throne Room and Champion Hall Items that provide the most Might will also be merged.
Unfortunately, we cannot carry over more than the Throne Room and Champion Hall Item Limit into a new Domain. We will, however, be providing players with plenty of advance notice as to when their Domain will be merged, so that they can select their desired pre-sets to be merged. If you have less than the limit on all Domains that are being merged together, you’ll get to keep all items, otherwise you’ll keep the Presets/Equipped items of the Domain you selected along with the highest Might items.
Q: How will the Merge Determine My Coordinates?
A: The Coordinates in which your cities will be placed will be random. We will be providing players with a package featuring Portal items to adjust their coordinates accordingly.
Q: What else is in this Merge Package?
A: Not only will you be receiving free Portal Items in the Merge Package, but we will also be providing Renaming Celebrations and a Merlin’s Cloak as well! We’re providing these items so that players can get situated in the location they want to be at on the new Domain. We also want to make sure that players with the same names can effectively change them.
Merge Package will contain the following:
8x - Renaming Celebration
8x - Portal of Order
1x - Merlin’s Cloak
Q: And my Wilds?
A: Unfortunately, all Wilds will be abandoned. This will provide a clean slate for players from different Domains on which to build, collaborate, and battle over on the newly merged Domain.
Q: What about that other player or Alliance that has the exact same name as me or my Alliance?
A: The player or Alliance that has been playing longer will retain the name. All other player and Alliance names will have randomly generated letters and numbers inserted after their name. Players will also be able to re-identify themselves one time with a free package that will be available in the shop. This package will contain a name change item. Alliance name changes will be handled on a case by case basis. We ask that in an instance in which an alliance cannot keep their name, the Chancellor write in a support ticket for individual assistance.
Q: From which platforms will we be able to access the merged Domains from?
A: The merged Domains will be playable from both the Facebook and Kabam.com platforms.
Q: What about my stored Battle Reports and Messages?
A: All battle reports and messages will be cleared. If you do not want to lose this information, we advise players take screenshots of any Messages or reports they do not want to lose!
Our goal is for the Domain Mergers to proceed as smoothly as possible. Be sure to refer back to this post frequently, for the latest updates regarding the Domain mergers. Also please refer to your caravan messages for more updates on your domain’s merger date.
Q: What about broken Throne Room Items and Champions Equipment?
A: If you have two or more domains in merge batch, broken Champions Equipment will most likely not be transferred over to the new domain. Broken items have 0 Might and will therefore have the lowest transfer priority. Please repair any broken items and equipment prior to the domain merge to ensure that they are transferred over.
Throne Room Items will be instantly repaired and transferred over based upon the highest Might.
Q: What about repairing Throne Room Items and Champions Equipment?
A: Throne Room Items and Champions Equipment that are repairing will be instantly repaired. Once repaired they will these items/equipment will be transferred following the standard priority
- 1st: presets/equipped on most recent login domain
- 2nd: presets/equipped on other domains
- 3rd: Items/equipment by Might